Privacy Policy

Effective Date: 10-Feb-2026

At Skull & Cinder, your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website and make purchases through our online store, hosted by Squarespace.com, or in person through our mobile payment provider Squareup.com.
By using our website, you agree to the terms outlined in this policy and consent to the collection and use of your information as described.

1. Information We Collect
When you interact with our website or make a purchase, we may collect the following personal information:

  • Contact Information: name, email address, phone number, shipping and billing addresses

  • Payment Information: credit/debit card details or other payment data (processed securely via Squarespace on our website and Squareup in person — we do NOT have access to view or store full payment information)

  • Order Details: products purchased, purchase history, preferences

  • Technical Information: IP address, browser type, device information, time zone, and cookies

  • Communication Data: emails, messages, or customer service inquiries


2. How We Use Your Information
We use the personal information we collect to:

  • Process and fulfill orders

  • Communicate with you about your order or inquiries

  • Provide customer support

  • Improve our website and product offerings

  • Comply with legal and regulatory requirements


3. Sharing Your Information
We only share your personal information when necessary, including:

  • With Squarespace.com (our e-commerce payment platform provider): to process payments, manage transactions, and host our store

  • With Squareup.com (our in-person payment platform provider):

  • With shipping carriers (e.g., Canada Post): to deliver your orders

  • When required by law: to comply with legal obligations or protect our rights

We do not sell or rent your personal information to third parties.

4. Security
We take reasonable steps to protect your personal information using industry-standard security measures, including SSL encryption and secure payment processing via Square.
You can read about how Squarespace and Squareup uses your Personal Information in their Privacy Policy: 

Squareup: Https://squareup.com/legal/privacy

Squarespace: Https://www.squarespace.com/privacy


However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security and encourage you to take precautions when sharing personal data online.

5. Your Rights (Canadian Residents)
Under Canadian privacy laws (including PIPEDA), you have the right to:

  • Access your personal information

  • Request corrections or updates

  • Withdraw consent for certain uses (such as marketing emails)

  • Request deletion of your information, subject to legal and transactional requirements

To make a privacy request, please contact us

6. Cookies & Analytics
We may use cookies and similar tracking technologies to:

  • Enable website functionality

  • Analyze traffic and improve user experience

  • Remember user preferences

You can manage cookie settings through your browser.

7. Third-Party Links
Our website may contain links to third-party websites (e.g., social media, affiliates or suppliers). We are not responsible for the privacy practices or content of these external sites.

8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted here with a revised “Effective Date.”

9. Contact Us
If you have any questions or concerns about our privacy practices, please contact:
Skull & Cinder
Email: Hew@SkullandCinder.com
or via our Contact us page